My order never arrived, it’s been more than 10 business days.

Log into your account and click the “My Account / Order Status” link in the upper right corner of the page to see previous orders you have placed. Click on the order you are inquiring about to see your order status. Ensure that the expected shipping date has passed. Input your tracking number at the USPS.com website to get an update of its location. If your tracking number says your package was delivered, please contact customer support Be sure to include your order number and your name.